When a veteran reaches out for support, it’s often because they’re facing complex challenges and aren’t sure where to turn. They may not fully understand what services are available, what they’re entitled to, or how to access the right help.

That’s where SMEAC steps in.

To address the challenges outlined above and to enhance the existing system, SMEAC will include Wellbeing Coaches as a core part of its support model.

The role of a Wellbeing Coach is to educate, guide, and empower veterans to take control of their DVA journey. Operating on the Tell Me / Show Me / Let Me model, this approach helps build confidence and capability by supporting veterans to:

• Understand the DVA system and their entitlements

• Navigate processes with clarity and purpose

• Develop the skills to manage their own claims and health pathways

• Gain greater independence and reduce long-term reliance on advocacy services

Wellbeing Coaches Walk beside veterans—offering practical guidance, emotional support, and the tools to succeed. This peer-driven model ensures veterans are not just helped but truly equipped to help themselves.

Moving forward, SMEAC will expand its regional reach through mobile teams that either reside within the remote areas they support or deploy as needed from Camp SMEAC, operating in SMEAC Wellbeing–branded Rovers or Vans.

These Mobile Overwatch units ensure consistent, face-to-face engagement across isolated communities—delivering the same high standard of support, guidance, and triage available at Camp SMEAC. By going directly to where veterans live, SMEAC reduces barriers, builds trust, and ensures no one is left behind due to distance or disconnection.

SMEAC has long been committed to restoring a veteran’s sense of purpose, with proven success in deploying veteran-led teams to support peers and families in crisis. This spirit of service and camaraderie remains central to SMEAC’s mission.

Once Camp SMEAC is fully operational, this essential Veterans Helping Veterans program will be relaunched. It will ensure that those who have served continue to stand beside one another—offering practical support, emotional resilience, and timely assistance whenever and wherever it’s needed.

SMEAC has long been committed to supporting veterans in crisis, and emergency accommodation is a vital part of that mission. Camp SMEAC offers safe, short-term housing for veterans facing homelessness, displacement, or personal emergencies—providing stability during their most vulnerable moments.

Once Camp SMEAC is fully operational, this essential housing service will expand. It will ensure veterans have immediate access to shelter, support, and a pathway to long-term solutions—because no one who served should ever be left without a place to call home.

SMEAC has long recognised that mateship is the backbone of the Australian veteran community. Built on trust, shared experience, and loyalty, mateship creates a powerful sense of belonging that helps veterans feel understood, valued, and never alone.

At Camp SMEAC, this unbreakable bond is nurtured through every program and activity. Whether it’s a chat over the BBQ, a shared mission, or standing shoulder to shoulder in tough times—mateship is what keeps veterans connected, supported, and strong.

Because no one who served should ever have to face life after service on their own.